How to Apply for DTA Child Benefits as a Relative in Massachusetts

DTA Handles Cash and Food — One Application Covers Both

The Department of Transitional Assistance runs TAFDC (cash) and SNAP (food benefits) in Massachusetts. When a grandparent or relative applies for help on behalf of a child, a single application covers both programs simultaneously. You do not need to file separate paperwork.

The application form is the TAFDC-1. It asks about the child's age, relationship to you, living situation, and any income the child receives. For a child-only case, your own income and assets are not relevant to the TAFDC portion — though SNAP may count your income if you and the child are in the same SNAP household.

DTA Connect: The Online Option

You can apply online through DTA Connect, available at dtaconnect.eohhs.mass.gov and as a mobile app. Create an account, complete the application, and upload your supporting documents through the portal.

DTA Connect lets you:

• Submit an initial application without visiting an office
• Upload photos of documents from your phone
• Check your application status and benefit balance
• Complete annual recertification forms
• Receive and respond to notices

The protective filing date is the day DTA receives your signed application — including one submitted through DTA Connect. Benefits, if approved, are retroactive to that date.

In-Person DTA Offices

At a local DTA office, you can use self-service options or a community kiosk to apply. DTA staff and interpreters are available to assist.

Bring any documents you have from the list: the child's birth certificate, Social Security card, proof of your address, and proof the child lives with you. Keep confirmation of the application filing date.

Phone Applications

You can call your local DTA office to apply for TAFDC over the phone. This option works if you cannot use DTA Connect.

The 30-Day Clock

Once DTA has a signed application with your name and address, a 30-day processing clock starts. DTA must issue a written approval or denial within that window. If DTA needs additional information (a Request for Information notice), respond by the deadline printed on the notice. Missing it can delay or affect the application.

If DTA fails to act within 30 days and you have submitted all requested documents, you can escalate by calling the DTA Ombudsperson or by filing an administrative fair hearing request.

What Happens After Approval

Benefits load onto an EBT card. TAFDC cash and SNAP food benefits share the same card. DTA will also initiate referrals to MassHealth (health coverage for the child, often automatic) and, if you work or attend training, a potential childcare voucher through EEC.

You will receive periodic recertification notices — respond by the dates printed on each one to keep benefits active.

The Massachusetts kinship financial help guide walks through the DTA application step by step and includes a printable preparation worksheet so you arrive at the office — or sit down at DTA Connect — with everything organized.

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