$0 Centrelink Grandparent Carer Checklist

Kinship Care Without a Court Order in Australia

The belief that you need a court order before Centrelink will pay you anything is the single biggest myth in Australian kinship care — and it costs grandparents thousands of dollars in missed payments every year. For many of the payments covered here, Services Australia assesses actual care, and a court order is not a prerequisite.

What the Law Actually Says

Under the A New Tax System (Family Assistance) Act 1999, care-based payment eligibility follows actual care. Services Australia assesses the pattern of night-by-night and day-to-day care over a 365-day period or a representative fortnight. A parenting order from the Federal Circuit and Family Court is strong evidence of care, but it's not a prerequisite.

This means an informal kinship arrangement — a grandparent who took in a grandchild through a family agreement, with no court, no child protection agency, and no government involvement at all — is fully eligible for:

  • Family Tax Benefit Part A and Part B (35% care minimum)
  • Child Care Subsidy (from 14% care) and ACCS Grandparent (at least 65% care, plus grandparent relationship, day-to-day decision-making responsibility, and a qualifying income support payment)
  • Double Orphan Pension (if you provide at least 35% care, meet the qualifying conditions about both parents, and have lodged an FTB claim)
  • Foster Child Health Care Card (no income or assets test; access is associated with regular care, starting at 14%)
  • Carer Allowance (if the child has a qualifying disability)
  • Medicare card transfer for the child

None of these require a court order or child protection placement. For care-based claims, Services Australia can assess actual care using evidence such as statutory declarations, school records, medical letters, or child protection documents.

The Evidence That Replaces a Court Order

When you don't have legal documentation, Centrelink accepts third-party evidence to verify your care arrangement:

  • Statutory declaration — a sworn statement from you describing when the child came into your care, the daily arrangements, and who makes decisions about the child's welfare
  • School enrolment letter — showing the child is enrolled at a school near your home, with you listed as the primary contact and emergency contact
  • GP or paediatrician letter — confirming you bring the child to medical appointments and are the person managing their healthcare
  • Community statement — a letter from a community leader, religious leader, or neighbour who can confirm the child lives with you
  • Child protection correspondence — if applicable, any letter from a state department acknowledging the care arrangement

The school and medical letters are the strongest third-party evidence because they come from regulated professionals who have their own record-keeping obligations. If the child has been enrolled at a local school under your address for three months, that's hard for anyone to dispute.

What You Can't Do Without Legal Authority

A Centrelink care assessment does not itself give you legal parental responsibility. If you need authority for a contested decision about medical care, school, travel, or parental responsibility, get advice from Legal Aid or a community legal centre in your state.

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The Practical First Step

If a grandchild has just come into your care without any formal process, here's the immediate sequence:

  1. Lodge an FTB claim through myGov (this triggers the care assessment)
  2. Apply for a Foster Child Health Care Card (no income or assets test)
  3. Transfer the child onto your Medicare card (or claim rebates on receipts in your name immediately)
  4. If the child has a disability, start gathering medical evidence for Carer Allowance

You don't need to wait for one claim to complete before starting the next. Lodge them as quickly as possible so Services Australia can establish the claim and transfer dates.

Our Centrelink Payments for Grandparents guide provides the full evidence checklist and claim sequence for informal kinship carers, including what to say when Centrelink asks about court orders.

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